Returns & Refunds

Returns & Refunds

Our 30-Day Money-Back Guarantee

We're confident you'll love how your skin looks and feels. If you're not completely satisfied within 30 days of delivery, email us for a full refund — and you can keep the jar. No need to ship it back.

How to start

Message our team through the Contact page with your order number, and we'll take care of the rest.

Damaged, defective, or wrong item

If anything arrives damaged, defective, or incorrect, contact us within 7 days of delivery (a photo helps) and we'll replace it or refund it — your choice.

Refund timing

Once approved, refunds are issued to your original payment method, typically within 5–7 business days.

Questions? We're happy to help via the Contact page.